Privacy Policy

1. Scope

This Privacy Policy applies to the DownDetector Bot service, including command interactions, monitor processing, and delivery of incident notifications to Discord channels.

2. Information We Collect

• Server and channel identifiers required to deliver alerts.
• Configured monitor targets (such as URLs) and operational settings.
• Incident metadata such as status checks, latency measurements, and timestamps.
• Limited diagnostic logs for reliability and abuse prevention.

3. How We Use Information

• Operate monitoring checks and send outage/recovery notifications.
• Maintain and improve service reliability, performance, and security.
• Investigate abuse, misuse, fraud, and policy violations.

4. Data Sharing and Disclosure

We do not sell personal information. Data is shared only when required to run core infrastructure, comply with legal obligations, enforce rights, or protect users and services.

5. Retention

Operational records are retained only for the period reasonably necessary to support incident history, diagnostics, security review, and legal compliance requirements.

6. Security

We use administrative and technical safeguards designed to reduce unauthorized access, alteration, misuse, or destruction of operational data.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to request access, correction, deletion, or restriction of certain data. You may also remove the bot from a server at any time to stop future processing for that server.

8. Children's Privacy

The Service is not directed to children under applicable digital consent ages, and we do not knowingly collect data from children in violation of law.

9. Policy Changes

We may update this Privacy Policy periodically. Material changes will be reflected by updating the \"Last Updated\" date on this page.

10. Contact

For privacy requests or questions, join our support Discord through the invite button in the top navigation and open a policy request.